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Ken Furlow

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Deserving Children Receive Presents and Cheer through FCCA Foundation Holiday Gift Project


Recently the Florida-Caribbean Cruise Association (FCCA) carried out it's 19th Annual Holiday Gift Project and gave more than 8,000 children in 40 destinations toys for Christmas.  As part of the travel and cruise industry, Excursion is amazed at how giving and charitable the FCCA has always been supporting the destinations that it's members cruise lines visit throughout the year. 

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Is a Disney Cruise Ship Heading Toward You in 2017?

To run a successful excursion / tour business, it's very important to make sure that you are staying on top of new cruises that may be coming to the ports that you service. It’d be unfortunate, for example, if you kept your current staffing levels not knowing that a Disney cruise ship was heading your way.

With new cruises comes new and excited cruisers ready to take part in YOUR excursions and adventures. Make sure to plan accordingly for these crowds, so as to not lose out on customers. Disney recently announced their ports and itineraries for early 2017. Read on to discover if a Disney cruise is heading your way:

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Facebook Tips for Excursion Operators

Being a tour operator isn't easy. You have many things on your mind to ensure that your guests have a memorable experience. You’re also probably focused on making sure you have enough guests for your next tour, your equipment is in top shape, and ensuring that your staff is ready to show the guests a fun, and most importantly, safe time.  

Managing your social presence, although extremely important for you business, is likely not a top priority for you. Here are our top three tips to help make it easier for tour operators to get active on social media, specifically, Facebook.

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Shore Excursions vs. Independent Exploration

There are two types of cruisers. Those that want to relax and lounge by the pool with a piña colada and those that seek adventure — the wind in their hair as they slide down a zip line, locking eyes with exotic fish at 130 feet below ground, or exploring ancient ruins. Luckily, there are excursions that cater to both types of travelers.

Cruise guests have an abundance of choices when it comes to entertainment. Do they go to the casino, take in a show, or soak in the hot tub? And the same can be said for activities and excursions when they arrive in port. You can choose to sign up for an excursion that's promoted through the cruise line or you can go out on your own. Here is some information about the difference between the two.

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New Cruises to Launch With Exclusive Opportunities and Possibilities

With the number of new cruises and ships launching in 2016, it looks to be a good year for the excursion industry. These new cruises and ships with new technology make these seven ships alluring for passengers who have travel on the horizon in 2016. Cruising has been a favorite vacation option for many because it is easy and inclusive, with an abundance of great excursions for all types of travelers and with the number of new ships and cruises hopefully a few of these will be coming to the port that your excursion services.

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Ferry Services, A New Way to Travel to Cuba

Earlier this year, the United States loosened travel regulations for Americans visiting Cuba. The new rules make it possible for virtually anyone who wishes to visit the island to do so, and for excursion operators this is big news. The island, located just 90 nautical miles from the states used to be the number one international destination in the late 1950s. And according to Bruce Nierenberg, Chairman and CEO of United Caribbean Lines (UCL)— the new rules are transforming the way their company will offer travel to Cuba.

For more than half a century, Americans have been barred from traveling to Cuba, Caribbean’s largest island. But now that America’s policy with the communist-run island has changed, UCL is making some changes themselves.

The company is creating a passenger ferry service between the countries. As Nierenberg said, “you can go to the airport and stand in line for several hours and get abused or you can drive your car onto our ferry service and we will hand you a Mojito.”

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Cruise Passengers Hit Record High in British Virgin Islands

The British Virgin Islands (BVI) has seen an incredible uptick in cruise passengers since they carried out a $35 million Cruise Pier Expansion Project and broke ground on the accompanying Tortola Pier Park. In fact, numbers have reached a record high as they celebrate a significant 32,133 passengers this October — a figure that trumps the 4,098 and 5,465 guests in hosted in 2013 and 2014, respectively.

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Cuba Offers Tour Operators New Opportunities

In late 2014, U.S. President Barack Obama and Cuban President Raúl Castro announced the beginning of normalizing relations between the two countries, lifting travel restrictions in place since 1961. Now, tour operators have a unique opportunity to build new business in this recently opened market. It is essential for growth that all operators plan for excursions on this long-closed destination.

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Amber Cove, Dominican Republic’s Newest Port Is Open For Business

In September we shared that Carnival Cruise Lines was to be opening a new port — Amber Cove — off the coast of Puerto Plata, the northern coast of the Dominican Republic. This $85 million venture came to fruition in October as they welcomed their first cruise ship, Carnival’s  Vista and inaugurated the port on November 2nd.

The grand inauguration was attended by Danilo Medina, president of the Dominican Republic and Francisco Javier Garcia, minister of tourism for the Dominican Republic. Also present were the two who spearheaded this project — Jeffrey Rannik, president of B&R Group; and Arnold Donald, CEO of Carnival Corporation. “We are always looking for new ways to create wonderful vacation memories for our guests, and we cannot wait to share the excitement of opening our new Amber Cove cruise port,” said Arnold Donald, CEO of Carnival Corporation. “We know our guests love the Caribbean and today celebrates our beautiful new port and the beginning of us bringing our guests to one of the most unique, spectacular and historic regions in the Caribbean.”

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Royal Caribbean's "Come Seek" Campaign Focuses on 'Next Gen' Cruisers

Royal Caribbean International just launched a new advertising campaign targeted at ‘next gen’ cruisers. With their “Come Seek” campaign, the company is seeking to attract about 35 million people who are not necessarily “cruise rejecters,” but who simply need a little more convincing, said Royal’s Chief Marketing Officer, Jim Berra.

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15 Ways to Make Your Excursion Safer and More Memorable

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